Legal

Privacy Policy

Effective Date: June 2025  ·  Version 1.0

Applicable to: Android Application | iOS Application | Website

1. Introduction

This Privacy Policy ("Privacy Policy") applies to the mobile application for Android and iOS, the products and services offered, and the website (https://technicalchowkidar.com) owned and operated by Technical Chowkidar Pvt Ltd, registered at SCO-211 Basement, Sector-10, Kurukshetra, Haryana 136118, India.

For the purposes of this Privacy Policy, "we", "our" and "us" shall mean "Technical Chowkidar" and "you" and "your" shall mean you, as a user of the Offerings ("User").

BY ACCEPTING THE TERMS OF THIS PRIVACY POLICY, YOU EXPRESSLY CONSENT TO TECHNICAL CHOWKIDAR'S COLLECTION, RETENTION, ANALYSIS, USE, AND DISCLOSURE OF YOUR DATA IN ACCORDANCE HEREWITH.

Technical Chowkidar is committed to protecting your privacy. Any data collected will be used strictly for security, operational, customer support, emergency response, and service-related purposes. We do not sell, rent, share, or use your personal information for publicity, marketing, or any unrelated purpose.

2. Objective & Scope

This Privacy Policy covers the following:

  • Categories of personal data collected
  • How we use or process such data
  • Recipients of such data
  • Your associated rights under applicable laws

3. Data Collected

Upon expressly consenting, you may be required to provide personal data including but not limited to:

  • First and last name
  • Location data (unless disabled via device settings)
  • Email address
  • Residential and/or workplace address
  • Mobile number and postal code

We may also automatically receive and record information from your device and browser, including your IP address, browser type, operating system, device identifiers, and usage data.

4. How We Use Your Data

We use the collected data for the following purposes:

  • To provide, maintain, and improve our security services
  • To process subscriptions, payments, and account management
  • To respond to emergency situations and dispatch assistance
  • To communicate service updates, alerts, and notifications
  • To comply with legal obligations and enforce our Terms
  • To analyze usage patterns to enhance user experience
  • To prevent fraud, misuse, and unauthorized access

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers — Trusted third-party vendors who assist in operating our platform under strict confidentiality obligations
  • Legal Compliance — When required by law, court order, or governmental authority
  • Emergency Response — With law enforcement or emergency services to protect life and safety
  • Business Transfers — In connection with any merger, acquisition, or sale of company assets

6. Data Security

Technical Chowkidar implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security assessments. However, no method of internet transmission is completely secure.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer required, we will securely delete or anonymize it.

8. Your Rights

Subject to applicable law, you may have the following rights regarding your personal data:

  • Right to Access — Request a copy of the personal data we hold about you
  • Right to Rectification — Request correction of inaccurate or incomplete data
  • Right to Erasure — Request deletion of your personal data in certain circumstances
  • Right to Restriction — Request restriction of processing of your data
  • Right to Object — Object to processing of your data for certain purposes
  • Right to Data Portability — Request transfer of your data to another controller

To exercise any of these rights, please contact us at info.technicalchowkidar@gmail.com.

9. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some features of the Offerings.

10. Children's Privacy

Our Offerings are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of significant changes through the Offerings or via email. Your continued use after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Technical Chowkidar Pvt Ltd

SCO-211 Basement, Sector-10, Kurukshetra, Haryana 136118, India

Email: info.technicalchowkidar@gmail.com

Phone: +91 7888953467